Who we are
Book More Jobs provides local visibility, conversion and appointment-growth services for plumbing and HVAC businesses. For questions about this policy or your information, contact hello@bookmorejobs.online.
Information we collect
We collect only the information needed to understand and respond to your business enquiry.
- Your name, email address and phone number.
- The information you enter in the message box, including your trade, service area and requested help.
- Your request for a callback and the fact that an AI-assisted callback was disclosed on the form.
- Messages, call notes and other information you choose to provide during follow-up conversations.
- Basic technical and security information processed by our hosting provider, such as IP address, browser information and request timestamps.
How we use your information
We use your information for the following purposes:
- To review your enquiry and respond by email or phone.
- To assess whether the Local Visibility Trial or another service may be suitable.
- To manage the enquiry, record follow-up status and avoid duplicate contact.
- To arrange a requested callback, which may be handled by an AI receptionist.
- To protect the website, prevent spam and maintain reliable records.
- To comply with legal obligations and resolve disputes.
Legal reasons for using information
Depending on where you are located, we rely on your request for pre-contract information, your consent where required, our legitimate interest in responding to genuine business enquiries and managing our services, and compliance with legal obligations.
You can ask us to stop contacting you at any time. Withdrawing consent does not affect processing that was lawful before withdrawal.
Callback and AI receptionist notice
Submitting the form requests a callback about that enquiry. The form tells you before submission that the callback may be handled by an AI receptionist.
We do not treat the callback request as permission for unrelated marketing. We also do not treat it as consent to record a call. If a call will be recorded, we will provide a separate notice where required.
Who receives the information
We do not sell personal information. We may share it only with providers needed to operate the enquiry and service process.
- Website hosting and form-processing providers, including Netlify.
- Email, communications, CRM, telephony and AI-receptionist providers used to respond to your request.
- Professional advisers, regulators or authorities when reasonably necessary or legally required.
- A successor organization if the relevant business is reorganized or transferred, subject to applicable law.
International processing
Our business and service providers may process information in the United States, Canada, the United Kingdom, India or other countries. Privacy protections may differ between countries. Where required, we use provider agreements and lawful transfer mechanisms appropriate to the service.
How long we keep it
We normally keep enquiry records for up to 24 months after the last meaningful contact. We may keep contract, payment or dispute records longer where required by law or reasonably needed to establish legal rights. Spam and unnecessary records may be removed sooner.
Security
We use reasonable technical and organizational measures to protect information. No internet service can guarantee complete security, so please do not submit passwords, payment card details, health information or other sensitive personal information through the enquiry form.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to the use of your information, withdraw consent, or receive a portable copy. You may also have the right to complain to a privacy regulator.
To make a request, email hello@bookmorejobs.online. We may need to verify your identity before completing it. UK residents may contact the Information Commissioner's Office. Canadian residents may contact the Office of the Privacy Commissioner of Canada.
Cookies and analytics
We do not currently use advertising cookies on this website. Our hosting and security providers may process essential technical logs needed to deliver and protect the site. If we add analytics, advertising cookies or materially different tracking, we will update this policy and provide any required choices.
Children
This website is intended for business owners and professionals. It is not directed to children under 18, and we do not knowingly collect their information through the enquiry form.
Changes to this policy
We may update this policy when our services, providers or legal obligations change. The updated date at the top shows when the latest version took effect.